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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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March 25, 2024

1  out of  5 rating by puggins
"we will most likely seek another ins. co. eventually. we have been state farm customers for many years & have used many or their services beyond just homeowners ins. we have never filed a major claim. we never gamed the system or tried to con state farm with bogus claims. a wind storm struck our area about a year ago doing major damage to our roof. state farm sent an adjustor out to survey damages. after it was all said & done they would not pay for a roof replacement, only partial. homes in my neighborhood with full replacements were all state ins. years or being loyal customers. years or being decent & good people who never gamed state farm. didn't matter. they failed us."
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Samuel Hazard

March 20, 2024

5  out of  5 rating by Samuel Hazard
"Prompt, courteous, knowledgeable!! Highly recommend."
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Roger Gribbins

March 20, 2024

5  out of  5 rating by Roger Gribbins
"Bob’s office is ALWAYS there if we need them - and they follow up to make sure we are taken care of. I couldn’t recommend a better provider."
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Sharon Peebles Arellano

February 9, 2024

5  out of  5 rating by Sharon Peebles Arellano
"Paige was extremely helpful in switching my insurance over to State Farm. I had been with another company for 3 years and had continued premium increases- without any incidents to lead to them. State Farm got me the same coverage plus an additional policy and saved me almost $300 per month!!"
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Terry Graves

January 23, 2024

5  out of  5 rating by Terry Graves
"Excellent service started saving me $90 a month. Thanks"
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o miller

January 8, 2024

5  out of  5 rating by o miller
"Gabe and Bob did such a great job helping me protect me and my family! The process was super easy. Highly recommend to anyone needing life insurance!"
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jadyn linton

November 14, 2023

5  out of  5 rating by jadyn linton
"I had the best experience coming to this office. They made the process of getting started so easy and also made me feel so comfortable!!"
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Joyce Grimes-Freese

November 8, 2023

5  out of  5 rating by Joyce Grimes-Freese
"I took a chance and reached out to STATE FARM .They not only saved me almost $200.00 car insurance but I also added renters insurance.A great experience and the agents were great.Thank you JOYCE Elizabethtown"
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Jason Holmes

October 3, 2023

5  out of  5 rating by Jason Holmes
"Professional, punctual, and personable. Great value! More coverage for less than what I was paying my previous insurance company. Ask for Meagan"
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Sean Tritt

September 18, 2023

5  out of  5 rating by Sean Tritt
"I had been with Progressive for three years but every six months my premium increased even though in that time I’ve only had one speeding ticket under 10 mph and one not at fault accident when someone hit my parked car. My homeowners and full coverage auto insurance for two cars was almost $6000/yr. My premium for the same coverage with State Farm is just under $4700/yr! I recommend Bob Horton State Farm to anyone in the market for a better deal on insurance. Ask for Melanie, she was extremely helpful getting us set up. She was professional, called back promptly when I left a message and was very friendly. Thanks Melanie!"
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daydrian Allen

September 13, 2023

5  out of  5 rating by daydrian Allen
"melanie and danny was awesome!!!! great service"
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Laura Strange

September 4, 2023

5  out of  5 rating by Laura Strange
"I have been with State farm since 1988 and have always had a very positive experience. I had an independent company compare my State farm rates for both house and car with other companies. They said State Farm was the best! I look forward to working with my new agent, Bob Horton!"
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Carrie Underwood

August 11, 2023

5  out of  5 rating by Carrie Underwood
"Melanie is the absolute best!! Super friendly, efficient and knowledgeable. Highly recommend!!"
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Staci Wedding

July 24, 2023

5  out of  5 rating by Staci Wedding
"Melanie has been wonderful. Making my switch to State Farm so easy. I would definitely recommend!"
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Emily Burke

May 31, 2023

5  out of  5 rating by Emily Burke
"Absolutely love this agency and the team members. They provide great rates and the best customer service!"
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Roxy Wick

May 25, 2023

5  out of  5 rating by Roxy Wick
"Friendly atmosphere, nice and kind employees."
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Mike Tingue

May 19, 2023

5  out of  5 rating by Mike Tingue
"Saving over 100 dollars a month. No complaints there! Friendly staff and was a very quick and easy change. 5/5"
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Tara Hogan

May 18, 2023

5  out of  5 rating by Tara Hogan
"I am so impressed with this insurance agency! We recently switched to State Farm and Bob and his team have made the transition seamless. Not only am I saving significant money, I have local agents who live and work where I do. Having a hometown connection really makes a difference and the staff goes above and beyond to provide excellent customer service!"
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Michelle Porter

May 17, 2023

5  out of  5 rating by Michelle Porter
"Paige has always been helpful when we’ve had questions or concerns. She has gone above to make sure we have the coverage we need."
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Sheree Ross

May 17, 2023

5  out of  5 rating by Sheree Ross
"Love this business! Always professional. Always answers my questions quickly and does research if my question requires it. My agent is Paige Porter and she does a great job!"
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Kellie Farthing

May 17, 2023

5  out of  5 rating by Kellie Farthing
"Paige took care of us and made everything so simple!!"
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Bethany Hope

May 17, 2023

5  out of  5 rating by Bethany Hope
"I got the pleasure to work with Paige. She made this process much easier than I thought it could be. I recently got married and needed help with car insurance. She was the best!"
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Steve Calhoun

May 17, 2023

5  out of  5 rating by Steve Calhoun
"Thank you Paige for all your help with finding me the right insurance for my needs. Very professional and very knowledgeable, I truly highly recommend!!"
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Ashley Leek

May 17, 2023

5  out of  5 rating by Ashley Leek
"Agent Paige Porter , has been extremely professional and helpful with anything we need ! Highly recommend!"
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Denise Calhoun

May 17, 2023

5  out of  5 rating by Denise Calhoun
"Get service in a timely manner, Working with Paige Porter was awesome!!"